Email admin@nexisgate.com or call +60 10 336 8719 with the subject Data Deletion Request. Tell us which channel or service was used, such as NexisVoice Mobile Web, WhatsApp, Telegram, LINE, Messenger, website enquiry, or another customer application.

Legal
How to request deletion of personal data processed by NexisGate Hub where applicable law and contractual obligations allow.
Start data deletion requestInclude your name, contact email, channel used, approximate date, and the data you want deleted. Provide identifiers needed to locate the data, such as your email address or phone number, but do not send passwords, OTPs, tokens, or unnecessary sensitive documents.
We may need to verify that you are authorized to make the request before changing or deleting records. The response may confirm completion, request more verification, or explain why some records cannot be deleted.
Some records may be retained where needed for security, legal compliance, dispute handling, fraud prevention, abuse investigation, audit evidence, or legitimate business record obligations.
To: admin@nexisgate.com. Subject: Data Deletion Request. Include: name, contact email, channel used, approximate date, and data you want deleted.